Order Info

How do I track my order?

Want to track your order? Tracking your order is simple. Go to your my account dashboard and click on the track my order tab.

As soon as your order has shipped, we’ll send you an email with tracking information so you can follow its progress.

Once you’ve received the shipment confirmation, it can take 24 to 48 hours for tracking information to become available in your account.

Why are products removed from my Shopping Cart?

We apologize for any inconvenience. Products are not reserved until your order is submitted, as a result, may sell out while in your Shopping Bag. We suggest placing your order in a timely manner when you find the items you love.

NOTE: The items shown online are now a true representation of our inventory available. When an item sells out completely it is then taken off the website. Associates do not have access to any additional inventory than what is shown online.

What forms of payment do you accept?

We accept all forms of payment via Paypal and Amazon Pay

When will my credit card be charged?

Your credit card will be charged once you complete the checkout process for your order.

Is my credit card secured?

Yes. We do not store any credit card info on our site. Instead upon check out you will be taken to either Paypal or Amazon Pay. I’m sure you will agree that those are two of the most trusted online payment sources. Once pay for your purchase you will be directed back to our Andiscloset.com.

What if I need to add to an order I already submitted?

Our goal is to ship all orders received before 3:00pm EST. If you need to make a change or cancel an existing order, please call or email us immediately so we can make the necessary changes.

Some circumstances prevent us from making changes or cancelations, and we cannot guarantee changes or cancelations on orders that have already been submitted. We are unable to make changes to orders that have been closed or shipped.

Please note that changes made after an order is submitted may result in the delay of shipping.

What if I do not receive an item that I was charged for?

This rarely happens, as every item is scanned before shipping to keep mistakes at a minimum. However, in the occasion an error may occur, contact your Account Manager immediately. Please make sure to check the packing material and box, as smaller items can be easily missed while unpacking the order.